New Zealand's Inland Revenue Department's 360 degree feedback system is yet another example of an organisation to recognise the value of 360 appraisal. The department already a paper based 360 degree appraisal system in place prior to 2003 but for senior managers only.
However, when they decided to extend the scheme to include more junior levels of management it soon became apparent that the amount of effort required would be prohibitive. Therefore a team of three IT staff developed a system hosted on an intranet site which would manage the process online.
The system hosts all the appropriate competency frameworks and questionnaires and automatically sends out reminders to participants. It currently managed 360 degree feedback for around 200 staff.
Labels: New Zealand Inland Revenue
